A "discovery phase" that produces a 200-slide deck instead of a one-page architecture. A build that quietly becomes 1.5× the original SOW. A cutover that breaks dispatch for a week. A handover that leaves your internal team holding a system they can't evolve.
We started Fynaxis to do this work the way good software gets shipped — sprint-based, dispatcher-tested, region-by-region — and to be honest with clients about whether they should hire us at all.
If your operation isn't the right fit for Salesforce Field Service, we'll say so on the first call. There are operations where Jobber, Housecall Pro, or ServiceTitan are simply better answers. There are projects where a global SI is the right call. We don't hold the work hostage. The first conversation is always honest.
We don't quote an implementation without an advisory sprint first. The cost of getting the data model wrong is bigger than the cost of validating it ahead of time.
If a global SI is the right answer for your scale, we'll say so. If a SaaS tool fits better than Salesforce, we'll say that too. Honest qualifying saves us both time.
Every engagement produces things you own and can take to your CIO, your board, or your next SI — architecture diagrams, risk registers, phased plans, runbooks.
Region-by-region cutovers. UAT with your dispatchers, not just a tester. Hypercare with named architects on call. We don't disappear at go-live.
We're a specialist firm — not a 200-person offshore SI. We do a small number of implementations a year, and we do them carefully. If your project genuinely needs an army, we'll point you to who can deliver that.
The same person who books your first call runs your architecture review and is on your steering committee at week 12. We don't run a dialer — we run a craft.
Listed on the Salesforce Partner directory. Co-sell with the Salesforce account team.
Seven verticals · architect-led · serial-numbered Asset depth, not generic CRM.
Coverage across time zones. Same-day responses, every day.
GDPR / PDPL aware. Salesforce Shield encryption + Field Audit Trail by default.
Halifax timezone matches East Coast working hours. Cheap, short flights to most North American operations. Remote-first delivery with onsite intensives at discovery and cutover.
Select engagements beyond North America, delivered remotely with onsite support at discovery and cutover.
Certified Salesforce Field Service Architect. Halifax-based. The first call you book is the call you have with me — no sales filter, no SDR routing.
A fusion of finesse and axis — what we want every Salesforce platform we touch to be: precise, balanced, and genuinely useful to the people who depend on it.
Start with the same 30-minute architecture review every other client gets. No demo, no deck, no SDR — an honest conversation about whether we're the right fit.