Architecture & Advisory

When you don't know what to build yet — but you know the cost of guessing.

When you'd hire us for this

Three situations where the wrong design is the most expensive thing on your roadmap.

SCENARIO 01

You're considering Field Service but don't know if it fits

Internal team is debating Salesforce vs. ServiceMax vs. building it themselves. Nobody has done this at your scale before. You need an honest read on fit before any vendor sells you a roadmap.

SCENARIO 02

An SI handed you a design that doesn't smell right

You're 6 weeks into a build with a global SI. Something feels off — the object model, the territory hierarchy, the warranty flow. You need a second opinion from someone who isn't selling you the build.

SCENARIO 03

You're on Salesforce, but the FSL roadmap is murky

Service Cloud is live. The next step is Field Service — but in what order, with which integrations, against which contracts? You need a phased plan you can actually fund and ship.

Four weeks. One plan. Vendor-neutral.

Discovery. Architecture. Readout. Yours to keep.

Fynaxis Architecture & Advisory engagement — 4-week sprint with discovery, architecture, and readout deliverables

What you get

Real artefacts, not slideware. Yours to take anywhere.

A one-page architecture diagram

Object model + integrations + data flow on a single sheet. Hangs on a wall. Survives the meeting. Future engineers can read it without a translator.

A phased rollout plan — by workstream

What ships in weeks 1–8, 9–16, 17–24. With sequencing rationale. Including which workstreams can run in parallel and which can't.

A top-5 risk register with mitigations

The architecture risks named explicitly — polygon hierarchy, skill expiry, mobile offline, integration ownership, data residency. Each with a written mitigation and an estimated cost-of-fix-later.

Build / buy / integrate decisions

For every adjacent capability — IoT, telematics, dispatch overlay, customer portal — a written recommendation: build on platform, buy a managed package, or integrate an existing system. Vendor-neutral.

An honest SI recommendation

If we're the right fit to build it, we'll say so. If a global SI is better for your scale, we'll say that too. We'll point to the named SI partners we'd recommend and why. We don't hold the work hostage.

A board-ready executive summary

Two pages your CIO can take to the audit committee. Cost, risk, payback, and the decision framework. Written so it survives without you in the room.

Typical scope

Three engagement shapes. Pick the one that fits where you are.

SHAPE 01

Architecture review

From $8kUSD · 1 week

A focused review of an existing or in-flight design. Read the SI's design docs, interview key stakeholders, surface the architecture risks, deliver a written second-opinion brief.

Best when: you already have a design and want it stress-tested.
MOST CHOSEN
SHAPE 02

4-week advisory sprint

$20k–$45kUSD · 4 weeks

The full thing. Discovery, architecture, phased plan, risk register, build/buy/integrate decisions, executive summary. Priced by operation size and the integration count.

Best when: you're early-stage and need a real plan to fund.
SHAPE 03

Fractional advisory

$5k/monthUSD · ongoing

10 hours/month of named architect time on retainer. Code reviews, design reviews, vendor calls, interview support, occasional onsite. 90-day commitment minimum.

Best when: you have your own team but need senior architecture cover.
WHEN NOT TO HIRE US FOR THIS

Honest qualifying — saves us both time.

  • If you've already decided what to build — go straight to Implementation. You don't need advisory.
  • If you want a 200-slide PowerPoint deck — we don't make those. We make working artefacts you can act on.
  • If you need a vendor decision rubber-stamped — we'll question it. If you want validation, hire someone else.
  • If your operation is < 10 field technicians — Field Service is overkill. We'll say so up front, and we won't sell you on a build you don't need.

Want a real architecture?

Start with a 30-minute working session. No deck, no demo. We'll sketch the highest-leverage three features for your operation, live, and decide together if a 4-week sprint makes sense.

Book a 30-min review